All patients will receive a text message or a phone call 12-24 hours prior to the appointment to remind them of their appointment time.

Payment is required in full at the time of online booking or at the end of each therapy session.

Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.

At the point of payment, you are transferred to a secure page on the website of Stripe payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.
Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites. Please check these policies before you submit any personal data to these websites.

Please try to contact us if you expect to be late or cannot make it. All clients are liable for the full cost of the appointment, if you fail to cancel your appointment 24 hours ahead of your scheduled time. We won’t be able to give further appointment if you don’t contact us.

Full appointment fee applies to bookings which are not cancelled 24 hours before scheduled time.

We refuse to accept any responsibility for the failure and/or actions of third parties, and content and communication interception which may occasionally occur using our website or associated services.